https://connect.bcbsnm.com/ask-bcbsnm/f/questions-and-answers/186/claimsI am a provider, how do I see claims?en-USTelligent Community 12Thu, 17 Mar 2022 17:45:12 GMThttps://connect.bcbsnm.com/thread/176?ContentTypeID=1Thu, 17 Mar 2022 17:45:12 GMT6e104328-2028-43b6-bb31-8401437dc51f:a785c208-a8f5-4025-bd8c-8f3b3824274aBCBSNM Connect Team<p>Hi Maria,&nbsp;</p> <p>As a provider you can check claim status through the Claim Status Tool&nbsp;via Availity Essentials&nbsp;or by using your preferred web vendor. You can learn more here - <strong>&nbsp;</strong><a title="Form Finder" href="https://www.bcbsnm.com/form-finder?type=member&amp;state=NM">Form Finder</a></p> <p>If you need to speak to a Customer Advocate regarding a claim please call 888-349-3706&nbsp;and have the 13-digit claim number ready to enter. See the IVR Claims Caller Guide&nbsp;for detailed instructions here -&nbsp;<a title="IVR Call Guide" href="https://www.bcbsnm.com/provider/claims/claims-and-eligibility/ivr">IVR Call Guide</a></p> <p>~ Kayla</p><div style="clear:both;"></div>