Blogs

Is My Prescription a Pharmacy or Medical Benefit?

BCBSNM Connect Team — Thu, 30 Jul 2026 15:01:00 GMT

It’s no secret that prescription drugs can be pricey. One of the best ways to save on the drugs you are prescribed is to make sure you understand how your health plan benefits work. A good place to start is to answer this question: Is my prescr...(read more)

Insurance Basics: Out-of-Pocket Maximum

BCBSNM Connect Team — Thu, 30 Jul 2026 12:48:00 GMT

We know health care terms can be confusing. One you’re sure to run across is “out-of-pocket maximum.” What does it mean? How does it affect you and your family? How does it influence your choice of health plan? You share the cost of...(read more)

Plan Year Ending Soon? Make the Most of It

BCBSNM Connect Team — Thu, 30 Jul 2026 10:18:00 GMT

If you’re the kind of person who needs a deadline to get things done, there may be a big one just around the corner. If your health plan year is ending soon, it’s a good time to review your health benefits. Doing so could be a boost to yo...(read more)

What Is Coordination of Benefits?

BCBSNM Connect Team — Tue, 28 Jul 2026 09:13:00 GMT

When you need care and are on two different health insurance plans, your insurers will coordinate your benefits (COB). This helps you get maximum coverage when you need it. If you’re covered by two different health plans, your provider may fil...(read more)

5 Reasons a Claim May Be Denied

BCBSNM Connect Team — Thu, 16 Jul 2026 10:22:00 GMT

Believe it or not, there are only a handful of reasons that may lead to a health care service not getting approved or a claim not being paid. They fall into these five buckets. The claim has errors. Minor data errors are the most common culprit...(read more)

What to Do if Your Claim Is Not Approved

BCBSNM Connect Team — Thu, 16 Jul 2026 09:33:00 GMT

Nurse care manager Lenzy Mixon got a call from a member about a large bill he received for a stay at a skilled nursing facility. He checked with his doctor, who assured him the stay had been pre-approved by his health plan. His next call was to us. ...(read more)

HIPAA: What More Do You Need to Know?

BCBSNM Connect Team — Wed, 08 Jul 2026 14:06:00 GMT

When you go to a doctor, dentist or eye doctor, you are asked to sign that you’ve seen their privacy statement. What does that mean? Thanks to the Health Insurance Portability and Accountability Act (HIPAA), you are reminded at each visi...(read more)

Staying In-Network Can Help Cut Costs

BCBSNM Connect Team — Wed, 08 Jul 2026 13:54:00 GMT

When you shop, you probably keep an eye on costs. You want to buy the things you need at a fair price. What about when you’re shopping for health care? Using providers in your health plan’s network can help you save money. A network inclu...(read more)

Keep Health Issues in Check with Telehealth Visits

BCBSNM Connect Team — Wed, 08 Jul 2026 09:15:00 GMT

Does your health plan offer telehealth visits with doctors in your plan’s network? Now's a good time to check. It may be just what you need to stay on top of your health. During the pandemic, more health care facilities turned to telehealth vi...(read more)

Get Fit and Save in August

BCBSNM Connect Team — Mon, 06 Jul 2026 08:09:00 GMT

Well onTarget, the Fitness Program and Blue PointsSM are not available to all members. Check your online account information or ask your benefits administrator to see if you have these benefits. If you’re looking to stay in shape, or get b...(read more)

Having Trouble Setting Up Your Premium Payments?

BCBSNM Connect Team — Mon, 29 Jun 2026 16:50:22 GMT

We encourage members to make payments by electronic funds transfer and to set up monthly premium payments using Auto Bill Pay electronic funds transfers. When you’re first getting started, using electronic funds transfer helps us process your e...(read more)

Preventive Care or Medical Care? Learn the Difference

BCBSNM Connect Team — Tue, 09 Jun 2026 00:10:00 GMT

Many people may not know that there are two types of care you can receive when you go to the doctor — preventive care and medical care. The type of care is different, and your costs may be different, too. Medical Care vs. Preventive Care Think...(read more)

Save Money on Health and Fitness Products with Blue365

BCBSNM Connect Team — Mon, 08 Jun 2026 16:48:00 GMT

If you’re looking for some great discounts on health-related products and services, check out the Blue365® program. It’s just one more advantage of being a Blue Cross and Blue Shield of New Mexico member. You and your covered family ...(read more)

Traveler’s Checklist: Protect Your Health While You Travel

BCBSNM Connect Team — Thu, 21 May 2026 16:40:00 GMT

Vacation sounds good right about now. And whatever kind of vacation you like, there’s one thing that makes it go better – planning. Planning helps your road trip skip the bumps in the road. Planning helps you avoid turbulence, even once y...(read more)

Find a Doctor Who's a Good Fit for You

BCBSNM Connect Team — Mon, 04 May 2026 19:00:00 GMT

Sometimes you know it’s time for a change. But what if that change involves finding a new primary care doctor? Maybe you’ve moved, and it’s a long drive to your current doctor. Perhaps you’ve had changes in your health or life...(read more)