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We streamlined the design, clarified the claims math, and simplified the language to help you better understand your health care spending.
The new EOBs have:
The new EOBs are available in English and Spanish.
Read An Explanation of Your Explanation of Benefits to learn more about EOBs. If you still have questions, you can call the customer service number on your member ID card. Be sure to have your member ID number and EOB ready when you call.
Debra ChaconHi! If you've not already created a log in account for our website/app (Blue Access for Members - BAM), check out this article on how to do so. With an account, you'll be able to view your EOBs & much more. If you're still having issues, send us a private msg or call the number on the back of your member id card. - BridgettW
I am looking for an EOB date of service 1/16/2023
Hi! If you've not already created a log in account for our website/app (Blue Access for Members - BAM), check out this article on how to do so. With an account, you'll be able to view your EOBs & much more. If you're still having issues, send us a private msg or call the number on the back of your member id card. - HeatherR
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