Get Real-Time Updates with Text Alerts

Get Real-Time Updates with Text Alerts

Get Real-Time Updates with Text Alerts
1 minute read time

We don’t want you to miss important health care updates. So make sure to opt in to receive text messages from us.

You can get:

  • Claim status notification: Receive notifications when claims are processed.
  • Saving opportunities: Get timely notices to help you choose cost-effective care services.
  • Health and wellbeing: Get information about our wellness programs.
  • Member feedback: You’ll get opportunities to give input on your experience with us and request improvements.

Opting in to receive information by text is easy. Sign up for a secure member account to update your preferences. You’ll need your member ID card. Use one of these options.

Option 1
You can use the BCBSNM App. Download our free app in English or Spanish from the Apple App Store leaving site icon or Google Playleaving site icon Then log in and:

  1. Tap Account Settings.
  2. Tap Contact Information and add your mobile number.
  3. Tap Plan Notifications and check the boxes next to Text Message to select the types of notifications you want to receive.

Option 2
Registered for a Blue Access for MembersSM account, log in and:

  1. Go to your account Profile and Preferences and enter your mobile phone number for text messages.
  2. Check your text messages. You will receive one from us, confirming that you’re opted in.

For more information, visit our text messaging page.

*Message and data rates may apply. Terms & Conditions and Privacy Policy.

Originally published 9/2/2021; Revised 2024