claims

I am a provider, how do I see claims?

0 BCBSNM Connect Team over 2 years ago

Hi Maria,

As a provider you can check claim status through the Claim Status Tool via Availity Essentials or by using your preferred web vendor. You can learn more here - https://www.bcbsnm.com/pdf/claim_status_tool.pdf

If you need to speak to a Customer Advocate regarding a claim please call 888-349-3706 and have the 13-digit claim number ready to enter. See the IVR Claims Caller Guide for detailed instructions here - https://www.bcbsnm.com/pdf/ivr_claims_guide.pdf

~ Kayla
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