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Here are some guideposts and resources to help you along the way.
Learning you have cancer can be an emotional rollercoaster. Although “cancer” is easy to pronounce, it can be the hardest word to say when you’ve just been diagnosed.
Remember, it’s healthy to talk with your friends and family about it. Sharing the news can help you cope. It can relieve feelings of isolation and frustration. When you are ready, tell your loved ones about your diagnosis.
Steps you take to nurture your physical, emotional and spiritual well-being are critical during this time. Here are some tips to help you cope better.
Making decisions about your treatment may seem overwhelming. There are many options when it comes to cancer treatments, so decisions may not always be straightforward. Learn as much as you can about your cancer and the treatment options available to you. When you’re actively involved in the decision-making process, it will help you better understand your treatment. Understanding can help you feel more in control and less worried about the road ahead.
Along with understanding your diagnosis, knowing what to do next isn’t always clear. As a member, feel free to reach out to us here at Blue Cross and Blue Shield. Call the customer service number on your member ID card.
One phone call will let you know what resources and help are available to you. Just tell the Customer Advocate you’ve learned you have breast cancer. Ask to talk with a care manager.
We have a team of registered nurses and social workers ready to help you through your treatment and recovery journey. Together, they’ll make sure you get the best possible care. These care managers can be a lifeline to support services. They will:
Case managers also work with our teams of doctors and pharmacists to review your treatments and medicines. These reviews help prevent harmful interactions with any of the drugs you take. They let you know about any foods you need to avoid while taking certain medicines.
Case managers also work behind the scenes to coordinate care among your doctors. Along with coordinating your medical care, a case manager helps you understand what’s ahead, provides answers to your medical questions, and guides you through the journey with compassion.
Are you facing breast cancer? Share your story in the comments.
Originally published 10/5/2015; Revised 2019, 2022
Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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