Connect Community

Find a Doctor Who's a Good Fit for You

BCBSNM Connect Team April 4, 2024

Sometimes you know it’s time for a change. But what if that change involves finding a new primary care doctor? Maybe you’ve moved, and it’s a long drive to your current doctor. Perhaps you don’t feel heard. Or you just think i...
- 4901 Views
How Your Coverage Works in an Emergency

BCBSNM Connect Team March 25, 2024

When you have an illness or injury, you need to decide where to go for care . Many illnesses and injuries can be treated by your regular doctor, at a retail clinic or an urgent care center. But what if you're having signs of a heart attack? Broke...
- 2225 Views
Prior Authorization: What You Need to Know

BCBSNM Connect Team February 27, 2024

Understanding your health insurance is the best way to enjoy all its benefits. When you know what steps you need to take before treatment, things go more smoothly. One of the most important steps is prior authorization. Many times, your doctor will...
- 14582 Views
Keep Your PCP Informed

BCBSNM Connect Team February 26, 2024

You can do your part in coordinating your care. If you’ve had care in any health care setting outside of your primary care provider’s office, there are a couple of things you can do to ensure a smooth transition. Ask for a Visit or Discha...
- 906 Views
You've Got Mail: Pharmacy Mail Order Service

BCBSNM Connect Team October 17, 2023

Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Pharmacy &nb...
- 3981 Views
Get Our Top 4 Tips for Saving Money on Prescriptions

BCBSNM Connect Team November 1, 2022

There are several ways you can help keep your health care costs down when using your prescription drug benefits. 1. Use a Preferred Pharmacy Before you fill prescriptions, be sure you are using a preferred pharmacy in the Preferred Pharmacy Network...
- 4765 Views
Our Staff Can Help You Better Manage Your Care

BCBSNM Connect Team February 4, 2021

Blue Cross and Blue Shield of New Mexico (BCBSNM) Case Managers can help you and your covered family members get the help you need. BCBSNM nurses called health advisors or case managers can: Help you get the care you need to manage serious ill...
- 1677 Views
What Questions Should I Ask My Doctor?

BCBSNM Connect Team November 24, 2020

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
- 1444 Views
What Does “In-Network” Mean?

BCBSNM Connect Team November 24, 2020

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBNM member. Find more Health Care...
- 1941 Views
Where Can I Go If I Have Questions About My Health Coverage?

BCBSNM Connect Team November 24, 2020

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 11/24/2020; Video revised 6/2023
- 2057 Views
Manage My Condition

BCBSNM Connect Team November 24, 2020

While out on a run, a BCBSNM Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
- 1295 Views
Use Member Rewards To Get Money Back

BCBSNM Connect Team November 24, 2020

Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 11/24/2020; Revised 10/23/2023
- 1108 Views