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  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/emergency-coverage.jpg

    How Your Coverage Works in an Emergency

    When you have an illness or injury, you need to decide where to go for care . Many illnesses and injuries can be treated by your regular doctor, at a retail clinic or an urgent care center. But what if you're having signs of a heart attack? Broke...
    • 1872 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/breast_2D00_pump.jpg

    Breast Pumps Can Help Make Breastfeeding Easier

    Nourishing your newborn baby is one of the most important things you’ll do as a parent. Breastfeeding is a popular option for many parents — and for good reasons. Breast milk provides ideal nutrition that supports a baby’s growth an...
    • 5928 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/2744.priorauthorization.jpg

    Prior Authorization: What You Need to Know

    Understanding your health insurance is the best way to enjoy all its benefits. When you know what steps you need to take before treatment, things go more smoothly. One of the most important steps is prior authorization. Many times, your doctor will...
    • 12428 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/leaving-hospital.jpg

    Keep Your PCP Informed

    You can do your part in coordinating your care. If you’ve had care in any health care setting outside of your primary care provider’s office, there are a couple of things you can do to ensure a smooth transition. Ask for a Visit or Discha...
    • 788 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/1781.2019_5F00_wot_5F00_smoking_5F00_post.jpg

    Self-Management Programs: Quitting Tobacco and Staying Tobacco Free

    When you're ready to quit tobacco, you boost your chance for success. When that day comes, we’re here to help you stay strong. The Well onTarget® portal provides self-help programs, tips and tools to help you break free from tobacco. The di...
    • 2087 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/2059397_5F00_mailOrderPharmacy.jpg

    You've Got Mail: Pharmacy Mail Order Service

    Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Pharmacy &nb...
    • 3602 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/Top-4-Tips-Saving-Money-Pharmacy.jpg

    Get Our Top 4 Tips for Saving Money on Prescriptions

    There are several ways you can help keep your health care costs down when using your prescription drug benefits. 1. Use a Preferred Pharmacy Before you fill prescriptions, be sure you are using a preferred pharmacy in the Preferred Pharmacy Network...
    • 4510 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/Prime-Mail-Order-Specialty-Pharmacy.jpg

    Take Advantage of Prime Mail Order and Specialty Pharmacy Services

    This information applies to members who have Prime Therapeutics (Prime) pharmacy administration. If you’re not sure if you have Prime, check your Blue Access for MembersSM account, ask your benefits administrator, check the pharmacy information....
    • 4713 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/DoctorVisitDiscussion.jpg

    You and Your Doctor: Working Together to Keep You Healthy

    When you need medical care, do you have a doctor you can call? If not, find a doctor you can call your own. Don’t wait until you’re sick to become a patient. You’ll want to find a Medical Group (MG) and a primary car...
    • 2127 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/Better-Manage-Your-Care.jpg

    Our Staff Can Help You Better Manage Your Care

    Blue Cross and Blue Shield of New Mexico (BCBSNM) Case Managers can help you and your covered family members get the help you need. BCBSNM nurses called health advisors or case managers can: Help you get the care you need to manage serious ill...
    • 1456 Views
  • What Questions Should I Ask My Doctor?

    What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
    • 1313 Views
  • What Does “In-Network” Mean?

    What Does “In-Network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBNM member. Find more Health Care...
    • 1668 Views
  • Where Can I Go If I Have Questions About My Health Coverage?

    Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 11/24/2020; Video revised 6/2023
    • 1583 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSNM Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 1165 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 11/24/2020; Revised 10/23/2023
    • 990 Views

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