Connect Community

Keep Your PCP Informed

BCBSNM Connect Team February 26, 2024

You can do your part in coordinating your care. If you’ve had care in any health care setting outside of your primary care provider’s office, there are a couple of things you can do to ensure a smooth transition. Ask for a Visit or Discha...
- 716 Views
Self-Management Programs: Quitting Tobacco and Staying Tobacco Free

BCBSNM Connect Team January 17, 2024

When you're ready to quit tobacco, you boost your chance for success. When that day comes, we’re here to help you stay strong. The Well onTarget® portal provides self-help programs, tips and tools to help you break free from tobacco. The di...
- 2016 Views
What You Need to Know About Subrogation

BCBSNM Connect Team December 13, 2023

Blue Cross and Blue Shield of New Mexico is always on the lookout for ways to help control the rising costs of health care. It’s important that we do so for our members — and our company. So, from time to time, we may look a little bit mo...
- 2240 Views
How Prior Authorization Helps

BCBSNM Connect Team November 16, 2023

Prior Authorization helps make sure prescription medicines are being used safely, as intended and at the best cost. Only a handful of drugs need prior authorization, also called pre-approval. Those are often the ones that cost the most or the ones...
- 696 Views
Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do

BCBSNM Connect Team November 6, 2023

You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of med...
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What’s In Your Benefit Book?

BCBSNM Connect Team October 26, 2023

This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s be...
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You've Got Mail: Pharmacy Mail Order Service

BCBSNM Connect Team October 17, 2023

Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Pharmacy &nb...
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Paper or Digital Benefit Book: A Weighty Question

BCBSNM Connect Team September 27, 2023

This article is intended for members enrolled in an individual health insurance plan. When you sign up for your plan during Open Enrollment, you’ll get to choose whether to get your plan information by mail or digitally. If you choose the digit....
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Get Our Top 4 Tips for Saving Money on Prescriptions

BCBSNM Connect Team November 1, 2022

There are several ways you can help keep your health care costs down when using your prescription drug benefits. 1. Use a Preferred Pharmacy Before you fill prescriptions, be sure you are using a preferred pharmacy in the Preferred Pharmacy Network...
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Take Advantage of Prime Mail Order and Specialty Pharmacy Services

BCBSNM Connect Team August 25, 2022

This information applies to members who have Prime Therapeutics (Prime) pharmacy administration. If you’re not sure if you have Prime, check your Blue Access for MembersSM account, ask your benefits administrator, check the pharmacy information....
- 4334 Views
Some Diabetic Test Strips May Be Available at a Lower Cost

BCBSNM Connect Team March 1, 2022

If you live with diabetes, you know that one of the biggest challenges is keeping your blood sugar at close-to-normal levels. It’s important to maintain glucose levels as close to normal as possible to help reduce the chance of any diabetes-rel....
- 1369 Views
Telemedicine: The Modern-Day House Call

BCBSNM Connect Team February 1, 2022

You and your doctor have busy schedules. So busy that you might think there’s no time to get an appointment. We have good news. Visiting with a doctor is now easier, thanks to telemedicine. In today’s tech world, you can stay tele-healthy...
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You and Your Doctor: Working Together to Keep You Healthy

BCBSNM Connect Team January 10, 2022

When you need medical care, do you have a doctor you can call? If not, find a doctor you can call your own. Don’t wait until you’re sick to become a patient. You’ll want to find a Medical Group (MG) and a primary car...
- 2010 Views
Our Staff Can Help You Better Manage Your Care

BCBSNM Connect Team February 4, 2021

Blue Cross and Blue Shield of New Mexico (BCBSNM) Case Managers can help you and your covered family members get the help you need. BCBSNM nurses called health advisors or case managers can: Help you get the care you need to manage serious ill...
- 1361 Views
What Questions Should I Ask My Doctor?

BCBSNM Connect Team November 24, 2020

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
- 1224 Views