Convenient Ways to Pay Your Bill

Your payment keeps your coverage active.

1. Each month you will get a bill for your premium. You can continue to use your benefits as long as you keep your payments current.
2. Make sure you pay your first premium before you go to the doctor, fill a prescription or use any of your other plan benefits.
3. Log in to Blue Access for Members^SM for payment options and up-to-date claim details.

Online

• Log in to your account and select Billing and Payments to be redirected to the secure website for completing a payment by card.

Auto Bill Pay

• Set up a recurring monthly payment by logging into your account and selecting Payments and Billing to manage Auto Bill Pay, or calling Customer Service toll free at 866-236-1702.

Phone

One Time Payment

• Make a one-time payment over the phone by calling Customer Service at 866-236-1702 and select Make a Payment.
• Please have your BCBSNM member ID number, bank routing number and bank account number ready.

Mail

Pay by mail with a personal check, cashier’s check or money order.

To do so, be sure you:

• Make the check payable to Blue Cross and Blue Shield of New Mexico or BCBSNM.
• Write your account/member ID number on your check, cashier’s check or money order.
• Include the payment coupon that was sent to you with your bill.
• Send your payment at least 5 business days before the payment due date to make sure timely posting to your account.
• Mail your payment to the address on your bill.

In-Person

• The in-person option is not available for your first payment. Following payments can be made with cash at MoneyGram®*
• MoneyGram locations in Walmart and Albertsons stores also take debit card payments.
• Bring a copy of your bill, which includes your account or billing ID number and your "receive code," with your payment.

BeWellNM

• If you enrolled in an on-Exchange health plan through BeWellNM, the New Mexico Health Insurance Exchange, please make payments on their website. 

*MoneyGram® is a separate and independent company that provides an insurance premium payment option to send payments to Blue Cross and Blue Shield of New Mexico, and is wholly responsible for its own products and services. MoneyGram is not affiliated with or related to Blue Cross and Blue Shield of New Mexico or the Blue Cross and Blue Shield Association, nor is MoneyGram authorized to offer Blue Products or use the Blue Brands.

Originally published 1/21/2016; Revised 2018, 2019, 2022, 2024