Convenient Ways to Pay Your Bill

Blue Cross and Blue Shield of New Mexico offers several ways to pay your premium each month. Choose the best option for you. There are a few things to keep in mind about your health care premium.

• Your health plan coverage won’t start until you make your first premium payment. Pay it before you go to the doctor, fill a prescription or use any plan benefits.
• Each month you will get a bill for your premium. You can use your health benefits as long as you keep your payments current. Your payment keeps your coverage active.
• Log in to Blue Access for Members^SM for payment options and up to date claim details.

Online Payments

• Log in to your BAM account and select Billing and Payments. You’ll be redirected to a secure website to pay with a credit or debit card.

Auto Bill Pay

• Log in to your BAM account to set up recurring monthly payments. Select Payments and Billing to manage Auto Bill Pay. You can also call Customer Service toll free at 866-236-1702.
• Keep in mind, credit cards cannot be used for auto bill pay.

Pay by Phone

To make a one-time payment:

• Call Customer Service at 866-236-1702 and choose Make a Payment.
• Have your BCBSNM member ID number, bank routing number and bank account number ready.

Pay by Mail

You can pay with a personal check, cashier’s check or money order.

• Make the check payable to Blue Cross and Blue Shield of New Mexico or BCBSNM.
• Write your account/member ID number on your personal check, cashier’s check or money order.
• Include the payment coupon sent with your bill.
• Send your payment at least five business days before its due date to ensure timely posting to your account.
• Mail your payment to the address on your bill.

Pay In-Person

• This option is not available for your first premium payment. After your first premium has been made, you can pay your other monthly premiums with cash at MoneyGram^®*  
• Bring a copy of your bill, which includes your account or billing ID number and your "receive code," with your payment.
• MoneyGram locations in Walmart and Albertsons stores also take debit card payments.

BeWellNM

• If you enrolled in a health plan through BeWellNM, the New Mexico Health Insurance Exchange, please make payments on their website. 

*MoneyGram® is a separate and independent company that provides an insurance premium payment option to send payments to Blue Cross and Blue Shield of New Mexico, and is wholly responsible for its own products and services. MoneyGram is not affiliated with or related to Blue Cross and Blue Shield of New Mexico or the Blue Cross and Blue Shield Association, nor is MoneyGram authorized to offer Blue Products or use the Blue Brands.

Originally published 1/21/2016; Revised 2018, 2019, 2022, 2024, 2025