Convenient Ways to Pay Your Bill

Your payment keeps your coverage active.

  1. Each month you will receive a bill for your premium. You can continue to use your insurance as long as you keep your payments current.
  2. Make sure you pay your first premium, before you go to the doctor, fill a prescription or use any of your other plan benefits.
  3. Login to Blue Access for MembersSM(BAM) for payment options and up to date claim details.


  • Log in to your Blue Access for MembersSM account and look for the Billing and Payments tab. Select Go to Payments & Billing to be redirected to the secure website for completing a payment by card.

Auto Bill Pay

  • Set up a recurring monthly payment by calling Customer Service toll free at 866-236-1702 or login into your Blue Access for Member account and select Payments & Billing tab.


One Time Payment

  • Call the OrbiPay®* payment line toll-free at 844-642-9414 or visit the secure website at
  • Make a one-time payment over the phone by calling the BillMatrix† Automated Payment Center at 866-654-8569 and enter the needed information when prompted to make your payment.
  • Please have your member ID number, bank routing number and bank account number ready.


Pay by mail with a personal check, cashier’s check or money order.

To do so, be sure you:

  • Make the check payable to Blue Cross and Blue Shield of New Mexico or BCBSNM.
  • Write your account/member ID number on your check, cashier’s check or money order.
  • Include the payment coupon that was sent to you with your bill.
  • Send your payment at least 5 business days before the payment due date to make sure timely posting to your account.
  • Mail your payment to the address on your bill.


  • The in-person option is not available for your first payment. Following payments can be made with cash at MoneyGram®*
  • MoneyGram locations in Walmart and Albertsons stores also take debit card payments.
  • Bring a copy of your bill, which includes your account or billing ID number and your "receive code," with your payment.

Orbipay, is the secure payment processing system offered by Alacriti Payments, LLC, an independent company. BCBSNM has contracted with Alacriti to process ACH/electronic check payments.
*MoneyGram® is a separate and independent company that provides an insurance premium payment option to send payments to Blue Cross and Blue Shield of New Mexico, and is wholly responsible for its own products and services. MoneyGram is not affiliated with or related to Blue Cross and Blue Shield of New Mexico or the Blue Cross and Blue Shield Association, nor is MoneyGram authorized to offer Blue Products or use the Blue Brands.
† BillMatrix is the secure payment processing system offered by Fiserv, an independent company. BCBSNM has contracted with Fiserv to process payments with debit and pre-paid debit cards. Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 727493.0915

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