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Reason # 1 - Health Management Programs
Blue Care Connection (BCC) is a program that provides educational tools, health support and outreach to our members. Blue Cross and Blue Shield of New Mexico (BCBSNM) members receive guidance to help them manage everything from basic health issues to chronic health conditions.
There are BCC programs available for all of our health insurance plan types, but some programs are only available with certain plans. Ask about Blue Care Connection programs when you shop or re-enroll for health insurance. They include but are not limited to:Well onTarget®Find the resources and support you need, plus earn great rewards for making healthy choices. You will be able to access to a convenient, members-only website that includes a health assessment, interactive tools and educational information and tips, as well as a points reward program. Well onTarget is available to HMO and PPO members.Fitness Program Regular exercise is an important part of healthy living. With the Fitness Program, members and their covered dependents (age 18 and older) are eligible to participate and receive a flexible membership that allows them access to gyms nationwide. The fitness program is available to HMO and PPO members.
Special Beginnings®Health guidance for pregnant women! Understand and manage your pregnancy with educational materials and support, ongoing communication, pregnancy risk factor identification and monitoring and access to an online resource center. PPO Members are supported from early pregnancy through six weeks after your baby is born. Special Beginnings also provides advanced online and mobile technology resources for our members which include:
Reason # 2 - Your Choice of DoctorsNo matter which BCBSNM insurance plan you select, you’ll have many providers to choose from, including your choice of an in-network OB-GYN. And with a large percentage of New Mexico doctors and hospitals participating in our networks, chances are very good that your current health care providers are included.
Before you commit to a plan check Provider Finder to see if the doctor or OB-GYN you’d like to use is a part of the health insurance plan you’d like to buy.
We have three levels of health care plans — bronze, silver and gold. All plans have similar benefits, and all include essential health benefits and preventive services for women. Where they differ is on how the costs of the benefits are applied.
Women’s Preventive ServicesOur health plans cover the following types of preventive services for women and recommended screenings with no out-of-pocket costs—as long as you visit a doctor in your health plan's provider network. Finding a doctor that provides these screenings and services should be no problem, since we have the largest network of doctors in the state.
You read that right! Manual and electric breast pumps are available when you use an in-network provider. And if pregnancy isn’t for you right now, there are many different contraceptives that are covered by your health insurance plan, including birth control pills, patches and injections, and women check ups.
Reason # 3 - Member Support Tools and ResourcesWith your membership, you have access to many helpful products and services. These benefits include health management tools and resources that can help you stay well and protect your health.Customer AdvocatesOur 22 customer service centers offer a personalized experience. Our service staff is truly empowered to serve as your advocates. Our experienced staff takes responsibility for helping you navigate the health care insurance process and understand your benefits. See how we perform in important customer service areas.
Customer Advocates aim to help by trying their best to make each call fast and simple. Once you select a plan and receive your card in the mail, you’ll see the customer service number on the back of your card.Blue Access for MembersSM (BAM)BAM is a secure website that gives you confidential 24/7 access to information about your insurance plans. You can check to see if claims have been finalized, print a temporary ID card, sign up for alerts about claim activity, view up to 18 months of claim history, and more.
Blue365® Member Discount With the Blue365 discount program, members can save money on health and wellness products and services, such as gym memberships, fitness gear, family activities and healthy eating options. Members can also receive discounts on products and services for dental, vision and hearing. All products are offered by top national and local retailers, including Proctor and Gamble, Reebok, Nutrisystem® and LifeTimes Fitness®.
Looking for Coverage?Review plan options, get pricing and find a plan that meets your needs.
* This is only a brief description of some of the plan benefits. Not all benefits are offered by all Plans mentioned above. For more complete details, including benefits, limitations and exclusions, please call 1-800-531-4456
Whew! That’s a lot to take in! If you have any questions, call us at 855-604-1515.
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