• https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/2744.priorauthorization.jpg

    Prior Authorization: What You Need to Know

    Understanding your health insurance is the best way to enjoy all its benefits. When you know what steps you need to take before treatment, things go more smoothly. One of the most important steps is prior authorization. Many times, your doctor will...
    • 15485 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/leaving-hospital.jpg

    Keep Your PCP Informed

    You can do your part in coordinating your care. If you’ve had care in any health care setting outside of your primary care provider’s office, there are a couple of things you can do to ensure a smooth transition. Ask for a Visit or Discha...
    • 1023 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/2059397_5F00_mailOrderPharmacy.jpg

    You've Got Mail: Pharmacy Mail Order Service

    Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Pharmacy &nb...
    • 4176 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/Top-4-Tips-Saving-Money-Pharmacy.jpg

    Get Our Top 4 Tips for Saving Money on Prescriptions

    There are several ways you can help keep your health care costs down when using your prescription drug benefits. 1. Use a Preferred Pharmacy Before you fill prescriptions, be sure you are using a preferred pharmacy in the Preferred Pharmacy Network...
    • 5017 Views
  • https://connect.bcbsnm.com/cfs-file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-05/Better-Manage-Your-Care.jpg

    Our Staff Can Help You Better Manage Your Care

    Blue Cross and Blue Shield of New Mexico (BCBSNM) Case Managers can help you and your covered family members get the help you need. BCBSNM nurses called health advisors or case managers can: Help you get the care you need to manage serious ill...
    • 1731 Views
  • What Questions Should I Ask My Doctor?

    What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
    • 1500 Views
  • What Does “In-Network” Mean?

    What Does “In-Network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBNM member. Find more Health Care...
    • 2028 Views
  • Where Can I Go If I Have Questions About My Health Coverage?

    Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 11/24/2020; Video revised 6/2023
    • 2222 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSNM Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 1351 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 11/24/2020; Revised 10/23/2023
    • 1154 Views