You've Got Mail: Pharmacy Mail Order Service

Using a mail order pharmacy service can save you time, and maybe even money. Your prescriptions are mailed right to you. That saves you a trip to the pharmacy.

You can enjoy home delivery from Express Scripts^® Pharmacy  with your Blue Cross and Blue Shield of New Mexico pharmacy benefit.*

It’s that easy. You can:

• Contact a team of pharmacists and support staff 24/7 at 833-715-0942 with any questions
• Get your drugs safely, on time and with free shipping
• Use a mobile app for quick access to refills and more

When you need a new drug, tell your doctor to send the order to Express Scripts^® Pharmacy for home delivery. If it’s urgent, you can ask for a one-time fill at your local pharmacy.

Two Things to Know:

1. Drugs come in temperature-controlled packing, if needed
2. If you have more than one health plan, you can only use one of them for mail-order pharmacy benefits.

Learn more on Blue Access for Members^SM.

*Based on your benefit plan, you may be able to use other in-network pharmacies. Check your plan materials for details. Or, you can call the customer service phone number on your member id card.

Express Scripts^® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to member of Blue Cross and Blue Shield of New Mexico (BCBSNM). The relationship between Express Scripts^® Pharmacy and BCBSNM is that of independent contractors. Express Scripts^® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

Originally published 8/17/2015, Revised 2019, 2021