Interested in sharing your thoughts on ways we can better meet your needs? We’re looking for Blue Cross and Blue Shield of New Mexico members to join our Consumer Advisory Board (CAB).

Our CAB volunteers will play a pivotal role in shaping the future of our products and services. As a member of our CAB, you will have the chance to provide valuable insights, feedback and suggestions directly to our team.

About Our CAB

Our Consumer Advisory Board is a diverse group of people who are interested in our services and programs. We value diverse perspectives and encourage individuals from all backgrounds and experiences to apply. Whether you’re a long-time BCBSNM member or brand new, your voice matters to us.

As a member of our CAB, you will:

1. Attend quarterly meetings to discuss topics related to health Insurance, the health care industry and customer service experience.
2. Provide constructive feedback on new services, marketing campaigns and customer service initiatives.
3. Participate in occasional surveys to gather additional insights.
4. Maintain confidentiality regarding any sensitive information shared during the meetings or communications.

Benefits of Joining

• Direct influence: Your feedback will help improve our services.
• Insider access: Get a sneak peek at upcoming products and features before they’re released to the public.
• Networking Opportunities: Connect with fellow members across the state.
• Recognition: Receive special recognition as a valued member of our CAB.

Requirements

To be considered, you must live in New Mexico and be a current BCBSNM member enrolled through an employer group. You must be at least 18 years old and able to volunteer two hours every quarter for two years.

You are not eligible for this CAB if, in the last two years, you have been:

1. An employee, officer, director or affiliate of a BCBSNM plan
2. A provider or affiliate of a provider that provides health care services to a BCBSNM plan or plan affiliate
3. A relative of a person described above

How to Apply

If you’re interested in joining our Consumer Advisory Board, please send an email to CABNM@bcbsnm.com and provide your contact information. A BCBSNM representative will contact you within four to five business days. We look forward to hearing from you.