Insurance can be confusing. We’re here to help. Our Help Center can help you find the answers you need to use your benefits and get answers to key questions.

Get Help in One Handy Place

Bookmark the Help Center and visit often for quick, easy support. Members’ most common questions are front and center. Quickly learn how to:

• Access your account online.
• Get a copy of your member ID card.
• Pay your premium bill.
• Find a provider in your plan’s network.
• Find a form to file a claim.
• Find out what an insurance term means.

The Help Center offers many resources broken into sections. This makes it easy to find the information you need. Learn more about a topic, watch videos and read FAQs. You can learn about things like finding care, prescriptions, claims and coverage, and much more.

Check out these Help Center sections:

Account Management: How to manage your plan, adjust your settings, add a dependent and more.

Finding Care: Learning where to go for the care you need can save you time and money. Know your options.

Forms and Documents: Get quick access to commonly requested forms for pharmacy, enrollment, claims and more.

Shopping for Health Insurance: Find answers to questions about how to shop for a plan, what tools we offer to help you choose and next steps.

Privacy and Security: Learn about what we do to protect your information and things you can do to protect yourself from health care fraud.

Save time, get answers and make the most of your benefits by visiting the Help Center.