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During the pandemic, more health care facilities turned to virtual visits to help keep patients and staff safe. Virtual visits remain a good option for things like:
Having stomach issues? A headache that won’t go away? A rash that concerns you? These are the types of issues you may see a primary care doctor about. But to do so, you have to schedule a visit and go to the office. A hands-on exam may not be necessary. Instead, your doctor may simply offer helpful medical advice, prescribe a medicine or send you for a test.
This is the type of visit that can often be handled just as well with a virtual visit. A virtual visit is also a good opportunity to talk to with your doctor if you are experiencing depression, anxiety or other mental health issues.
Some primary care doctors, pediatricians and women’s health providers may also choose to do annual exams using virtual visits. These visits play a big role in catching small health problems before they become big ones.
Doctors are finding that much of what they do in your yearly checkup can be done virtually:
Other exams and tests can be scheduled separately. Blood tests, vision and hearing exams and imaging like mammograms are good examples. Your doctor can also send prescriptions directly to your pharmacy.
As always, an annual exam is covered at no cost to you if you see a provider in your health plan’s network.
Chronic health conditions like diabetes, asthma, heart disease and cancer need your attention every day. Since these conditions can also boost your risk of getting very ill if you catch COVID-19, it’s vital that you keep your appointments, follow doctor’s instructions and let your care provider know if you have concerns. An added benefit of virtual visits is that you don’t have to arrange travel or time off from work or school.
Depending on your health plan’s benefits, a virtual visit with a doctor in your plan’s network may be covered.
Signing up for a virtual visit is easy:
Virtual visits are covered under many Blue Cross and Blue Shield of New Mexico (BCBSNM) PPO and HMO health care plans.
Some BCBSNM health plans also include access to Virtual Visits, powered by MDLIVE®. This service gives you access to board-certified doctors and licensed behavioral health therapists for many non-emergency health situations, including condition management for chronic health problems. Log in to Blue Access for MembersSM to see if you have this benefit and to register with MDLive. Then go to MDLIVE.com/BCBSNM to schedule a visit.
Originally published July 23, 2020, Revised 2021, 2022
Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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