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Getting started is easy. You can check out the basics by logging into our secure member website, Blue Access for MembersSM (BAMSM)* using the BCBSNM mobile app or from your desktop computer.
Want access to your benefits information anytime, anywhere? Download the free BCBSNM mobile app by texting** BCBSNMAPP to 33633. From the BCBSNM app, you can register for and log in to BAM.
You can use the app to:
You can also access BAM from any computer. BAM lets you manage your health plan online. There are sections for many types of information you might need to know.
DashboardYou can find out a lot just from your Dashboard, including your copay amounts for office and other health visits, if your plan has them.
You can also check the amount of your deductible. That’s the amount you pay on some visits and treatments each year before your insurance starts to pay.
Another figure you may want to note is your coinsurance amount. Some plans call for you to pay a percentage of your medical costs until you meet your out-of-pocket maximum, which you can also see on your Dashboard.
Your deductible and out-of-pocket maximum reset each calendar year. So if you’re on the way to meeting your deductible, you can think about grouping tests and procedures into one calendar year, which could save you money.
CoverageNext, check out the Coverage section. You can view more plan details and print a verification of coverage letter, if needed. You can use the menu on the left to find out more about your pharmacy and other benefits.
ClaimsThe Claims section lists your claims for the past 18 months. It’s also where you will find your Explanation of Benefits (EOB) records. The EOB shows how the claims were processed. It will show the service supplied, what your plan covers and your financial responsibility.
My Account — My Health HistoryThe My Health History section provides a wealth of information. It includes our Wellness Guidelines and a list of covered preventive services. It also lists other benefits that may be available to you. For example, your plan may include telehealth visits. These types of visits allow you to get care for many non-emergency health issues by mobile app, online video or phone.
Find CareUse the Provider Finder® tool to search for doctors and other health care providers in your network. Since you are logged in to your account, you will see personalized search results based on your health plan and network.
You can also find dentists and pharmacies in your network. If your health plan has preferred pharmacies, you will typically pay the lowest copay/coinsurance amount for your prescriptions at these locations.
Getting to know more about your health benefits will help you make better choices and give you peace of mind throughout the year. The more you know, the better you can look after your health. Log in to BAM today to make the most of your health care coverage.
When it comes to taking care of your health, it’s good to have a plan. And the beginning of the year is a good time to plan the next 12 months.
Start by scheduling a yearly exam. That’s the time to talk to your doctor about your total health, your risk factors and your family medical history. Those things determine what health screenings you need each year.
Health screenings can help spot a problem before it becomes a serious health issue. Preventive screenings are a big part of fighting disease. Many long-term illnesses can be prevented or managed better when found early.
Your benefits include some preventive services with no out-of-pocket costs* for you when you see a doctor in your health plan’s network.
Services include certain screenings, vaccines and other types of care. To find out more, log in to Blue Access for MembersSM. See the Wellness section to learn more.
Originally published 12/3/2020; Revised 2021
Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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