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Getting started is easy. You can check out the basics by logging into our secure member website, Blue Access for MembersSM (BAMSM)* using the BCBSNM mobile app or from your desktop computer.
Want access to your benefits information anytime, anywhere? Download the free BCBSNM mobile app by texting** BCBSNMAPP to 33633. From the BCBSNM app, you can register for and log in to BAM.
You can use the app to:
You can also access BAM from any computer. BAM lets you manage your health plan online. There are sections for many types of information you might need to know.
DashboardYour dashboard gives you a current snapshot of how you’re using your benefits. It shows:
At the top of the screen, you’ll find links to more details about claims, coverage and spending.
CoverageNext, check out the Coverage section. You can view more plan details and print a verification of coverage letter, if needed. You can also:
ClaimsThe Claims section lists your claims for the past 18 months. It’s also where you will find your Explanation of Benefits (EOB) records. The EOB shows how the claims were processed. It will show the service supplied, what your plan covers and your financial responsibility.
Find CareUse the Provider Finder® tool to search for doctors and other health care providers in your network. Since you are logged in to your account, you will see personalized search results based on your health plan and network.
You can also find dentists and pharmacies in your network, if your coverage includes them. If your health plan has preferred pharmacies, you will typically pay the lowest copay/coinsurance amount for your prescriptions at these locations.
WellnessThe Wellness section provides a wealth of information. It includes our Wellness Guidelines and a list of covered preventive services. It also lists other benefits that may be available to you. For example, your plan may include telehealth visits.
Getting to know more about your health benefits will help you make better choices and give you peace of mind throughout the year. The more you know, the better you can look after your health. Log in to BAM today to make the most of your health care coverage.
When it comes to taking care of your health, it’s good to have a plan. And the beginning of the year is a good time to plan the next 12 months.
Start by scheduling a yearly exam. That’s the time to talk to your doctor about your total health, your risk factors and your family medical history. Those things determine what health screenings you need each year.
Health screenings can help spot a problem before it becomes a serious health issue. Preventive screenings are a big part of fighting disease. Many long-term illnesses can be prevented or managed better when found early.
Your benefits include some preventive services with no out-of-pocket costs*** for you when you see a doctor in your health plan’s network.
Services include certain screenings, vaccines and other types of care. To find out more, log in to Blue Access for MembersSM and go to the Wellness section.
Originally published 12/3/2020; Revised 2021, 2022
Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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