• How Do I Update My Personal Information for My Health Plan?

    Do you need to update your personal information for your health plan? If your address or other information has changed, you should. The way you originally enrolled in your health plan matters when it comes to updating your personal information. If…

  • Well onTarget

    Start a Healthy Journey with Well onTarget ® Well onTarget ® (and Blue Points) is not available to all members. Check Blue Access for Members SM or ask your benefits administrator to see if you have the Well onTarget benefit. Well onTarget is a program…

  • How do I submit a claim for services received internationally?

    When you receive eligible medical services from a doctor or health care facility while traveling outside the United States, you'll need to submit a medical claim to Blue Cross and Blue Shield (BCBS) Global Core for review. Here's how you can get started…

  • Blue Access for Members

    Blue Access for Members SM (BAM SM ) puts everything you need to know about your health plan right at your fingertips – 24/7. With BAM, it’s easy to make the most of your health benefits. The secure, user-friendly member portal houses everything you…

  • How to Register

    As a member of Blue Cross and Blue Shield of New Mexico, your Blue Access for Members SM account puts important health plan information at your fingertips. Set up your BAM account to: Find a doctor or hospital in-network Check claim status and…

  • What’s My Member ID Number?

    Your member ID number is a unique number that shows you are a covered member of Blue Cross and Blue Shield of New Mexico. It lets you access your health plan benefits when you need care. Your member ID number links you to information in our systems…

  • Protecting Your Protected Health Information (PHI)

    Have you ever felt nervous making a withdrawal from an ATM? Maybe someone was hovering a little too close for comfort. You may have wondered, “Did that person just see me enter my PIN?” Many of us have had our purse nabbed or wallet stolen. In the wrong…

  • Looking for a Health Insurance Form?

    One of the benefits of using Blue Access for Members SM is the ease of being able to locate health insurance forms when you need them. Forms and Documents quickly puts forms at your fingertips. Whether you need to file a claim or order a refill prescription…

  • Go Mobile With the BCBSNM App

    Keep your coverage information in the palm of your hand. Where did I put my health insurance card? What’s my deductible? Is that doctor in my network? All these questions and many others can be answered on the go with the BCBSNM App. With the BCBSNM…

  • New Member

    Congratulations on purchasing your new health insurance plan. If you’re wondering when you can start using your plan or when you can expect your member ID card, read on. We’ve got answers to questions that may be swirling around in your head right now…

  • Find a Doctor or Hospital

    Picking the right doctor can seem overwhelming at times. You want to find someone you trust, who has an office close to you, with open appointment times. There’s also the added stress of choosing a doctor who is in your plan’s network so you don’t have…

  • Paperless EOBs

    How do I get claims status without paper statements? It’s easy! You can view your Explanation of Benefits documents online through your secure member account. Be sure to have your member ID card handy when you register. You can access your account…

  • BCBSNM Member ID Card

    Planning to visit the doctor or fill a prescription at a new pharmacy soon? You’ll want to have your member ID card handy. If you’ve misplaced or lost yours, you can download, print or request a new card on Blue Access for Members SM . Here’s a quick…

  • Using Contact Us

    I sent a question using the secure message feature in Blue Access for Members. How long will it take to get an answer? Once we receive your message within Blue Access for Members SM , a customer advocate will make sure your question is addressed by…

  • View Claims

    If you're looking for a way to manage your medical claims, your secure Blue Access for Members SM account is the way to go. To get started, log in to your BAM SM account and click on Claims in the top navigation. You can view claims from the past…

  • Convenient Ways to Pay Your Bill

    Blue Cross and Blue Shield of New Mexico offers several ways to pay your premium each month. Choose the best option for you. There are a few things to keep in mind about your health care premium. Your health plan coverage won’t start until you make…

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